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Rating Summary

2.6

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for Raffles Medical Changi City Point

R R

R R

5

I met a middle aged doctor who was very methodical. He has a lot of experience and is against prescribing unnecessary drugs or injections. I went at around 4pm to CCP branch. Somehow i felt he radiates positivity. Since he asks many questions and notes it down it may appear the waiting time is more but its worth it.

Bintu Ya'acob

Bintu Ya'acob

5

Dr Ng so genuinely friendly. The front desk staffs very helpful and good in guiding also

Shashank Shukla

Shashank Shukla

5

Very supportive staff and doctors also very fast service

Jackson Tang

Jackson Tang

1

The waiting time at this clinic is totally out of this world...

Z Pow

Z Pow

1

Walked in at 5pm but got turned away as receptionist say they close at 5.30pm and 3 patients in front of me. Excuse given was if each patient takes 20mins, it will be past 6pm?! Seems like they are more focused on heading home on time than to help the sick. Disappointing.

PRAJWAL GOUDA

PRAJWAL GOUDA

5

Dr. Chua chia Sheen is one of the best and kind doctor I met so far in any clinic in Singapore. He is very keen to listen to your problems and suggest a best medicine.explaining on the root cause. Thank you raffles for the doctor 👍🏻 …

Kylie Soon

Kylie Soon

1

Extremely poor customer service. One of the receptionists gave me attitude and acted as if I owe her. She also took her own sweet time and when I couldn’t hear her, she behaved as if she didn’t hear me when I asked what she had said. It’s truly abominable that we have to pay a premium for such awful service.

SN Mojito

SN Mojito

1

I used the Raffles Connect app to make an appointment and the appointment time was 12.55pm (not set by me). I arrived on time but the scanner (to scan my appointment booking) wasn't even turned on. Then the nurse said they're closed. They're supposed to be closed at 1pm, but its not 1pm yet. I had to wait for 1 hour and 5 minutes even then though I am there before the closing time. They might as well change their closing time to 12.30pm if they decided not to take any patients coming in before 1pm.

Chestie Sim

Chestie Sim

1

Super inefficient, queued up to see my doctor via QR code and even so I had to wait over 1.5hrs because there were 8 scheduled appointment ahead for vaccination. If the waiting time is so long; why isn’t there another doctor on service? Or at least, register me 30 mins before so I spoke to the staffs to enquire about the wait time. I was waiting for 30 mins before I spoke to the staffs because I was “next in line”. My turn never came until I went to the receptionists. Inefficient.

Bill Tey

Bill Tey

5

Made appointment for influenza vaccination here, there was no queue when the clinic reopen after lunch. The staffs were friendly and helpful, the doctor was attentive and explained in details the type of vaccine and possible side effects. Very good experience with the professional services that are expected of RMG!