Reviews for Raffles Medical Changi City Point

Bhaskar Singapore

October 16, 2025

4

Good location for all Changi Business Park employees and staff. Consultation fes also just around 40$. Doctors are experienced and polite. Staff is very supportive. Suggested to take appointment before visit.

mlsee

October 16, 2025

1

I first visited the Jurong East branch on 23rd June for a fever of 38.7°C and a dry throat. I did an ART test which came back negative. As the fever persisted, I went to the Changi City Point clinic on 27th June. This time, blood was drawn to test for mycoplasma and dengue. I was told by both the doctor and the nurse that the results would be available later that night, and someone would contact me. No one did. I waited, then called the hotline on 29th June—only to be told the clinic was closed and someone would get back to me on Monday. As of now-Monday, 30th Jun, 10am - no one has contacted me. This is unacceptable and irresponsible, especially when health concerns are involved. If a commitment is made to follow up with test results, it should be honored. Please improve your communication and follow-through. Patients should not be left in the dark when it comes to critical test results.

E C

October 16, 2025

2

Doctor was not nice. I just repeated to request for a particular medicine and she brushed me off saying a sarcastic tone… “Didn’t I mention to you”. I further asked another question and again saying ”Didn’t I mention to you”. As a sick patient, I was not in a clear state of mind and needed more clarification. Is it so difficult to ask? Besides I took no more than 10 min of her time and she was trying to rush me out. Overall experience was not good, especially with this female Doctor. Disappointed with Raffles medical.

bluemoon

October 16, 2025

1

Please trust the reviews on long queues and wait time - they are true, even in 2025. More than 1 hour wait time for both visits, either because: 1) Doctor is taking his own sweet time. Every consult takes minimally 10-15 mins, so do the math if you see patients waiting in the clinic 2) Clinic says it opens at 0830hrs but doctor only arrives at 0900hrs 3) There are 3 rooms, but essentially only 1 doctor serving outpatient visits Receptionists act like they own the place and show 0 empathy to patients. Won't be returning again. Felt sick but felt even sicker after the long wait.

valerie lim

October 16, 2025

1

Visited the clinic on 16Sep at about 9am. As my children had HFMD and I felt uncomfortable around my throat area, so wanted to get doctor clearance before I go to office. Was attended by doctor Michelle Foo, overall experience was terrible with her. There was no empathy the way she put things across. I also informed her that my children are down with HFMD she could have given me some meds in case I do feel unwell. But she offered nothing. I will not visit this clinic ever again.