Location: Level 2, Unit Number #02-24
Quality products and services
Onitsuka Tiger Changi Citypoint brings the prestigious Japanese sportswear heritage and iconic sneaker culture to Changi City Point Floor 0, offering customers access to the brand legendary fusion of athletic performance and contemporary fashion that has defined Japanese footwear innovation since 1949. This distinguished shoe shop represents the evolution of Onitsuka Tiger from its origins as a basketball shoe manufacturer to its current status as a global lifestyle brand that combines athletic heritage with modern design sensibilities, creating distinctive footwear that appeals to fashion-conscious consumers and athletic enthusiasts alike. The store presence in this premium retail location reflects the brand commitment to making authentic Japanese sportswear accessible to Singapore diverse and sophisticated consumer market.
The shopping experience at Onitsuka Tiger showcases the brand dedication to quality craftsmanship, innovative design, and cultural heritage through carefully curated collections that feature signature sneaker models, limited edition releases, and seasonal collaborations that celebrate the intersection of athletic performance and streetwear fashion. Each product reflects meticulous attention to detail, premium material selection, and design innovation that honors the brand Japanese heritage while embracing contemporary fashion trends and consumer preferences. The store knowledgeable staff members provide expert guidance on product features, sizing, and styling options that help customers find the perfect footwear solutions for their athletic and fashion needs.
Strategically positioned on Floor 0 of Changi City Point, Onitsuka Tiger benefits from high visibility and premium retail positioning that attracts fashion-forward shoppers, athletic enthusiasts, and brand loyalists seeking authentic Japanese sportswear in a sophisticated shopping environment. The store location within this integrated development provides convenient access for customers seeking quality footwear during their regular shopping activities, professional shopping trips, or specialized brand visits. With its combination of heritage brand authenticity, premium product quality, and strategic retail positioning, Onitsuka Tiger Changi Citypoint continues to serve as an essential destination for customers seeking distinctive Japanese sportswear and lifestyle footwear.
Based on 15 reviews
Out of 164 shops
Not enough ratings
Jimmy Goh
Always really poor attitude of staff members. Damages the Onitsuka reputation. Visited the outlet several times. Bought something the last time I was here. Really need to get rid of their current staff and hire better ones Visited on 24th Jan when there was 2 male staff members.
Sharmila Subramanian
Extremely disappointed with the service - or lack of it. Went to the shop at 6:45pm - empty with no customers but 2 sales person - I enquired about the shoes and sizes but they were reluctant to show me or even have a dialogue - I wonder why so much attitude and the gentleman seemed relieved when I left the shop after such a horrible service!
H L
Came here to buy a pair of replacement Serrano for myself. Walked into the empty store, the saleswoman completely ignored me. When I asked to try on a blue pair, she even got me a grey pair, which was same as the old pair on me. She stood so far away from me when I spoke to her, of course she would get it wrongly lah. Her cold service nearly made me walked off but I was desperate to get the pair so I endured. She is a tall Chinese lady. If she doesn't know how to serve customer it's better that she goes home and watch Netflix. As for the store, not worth visiting. Serrano has limited colours here and price is not 'outlet' price at all.
Tan li li janet
Staff can't be bothered..busy chatting. Not interested with any walk in customer. Dropped by on 31st Oct.. everything no size. Staff attitude still as bad..is better to shut the store..n their nee Ann outlet as well.
Vu Nghe
Very bad attitude from the staffs, it seems they always get away with it so they can’t be bothered. I’ve always been a fan of Onitsuka Tiger brand, and I think the brand headquarter should look into this matter as it’s damaging their image and put off shopping experience. Hence, I will be sending a written complaint to their brand team with details of my recent shopping experience. In short, we came in to buy a pair of slip on sneaker and the salesman acted like he couldn’t care less. I did buy the shoes because I like these sneakers, but I will never let this kind of attitude slide. If you also have a bad experience, write a complaint to the brand, your efforts will make a difference.
Abby Ong
Due to unavailable size, they asked for contact number as they were expecting stock to arrive the next day, which I willingly gave. Disappointed that until today 3 days later, I have yet to receive any call from them.
Monomita Das
One of the worst store i have visited in Singapore the customer service is pathetic. The sales guy is so funny and brainless . They have no etiquette also he is paying for my shoe to buy. So reluctant to even show the shoe discount. I am not taking abt one sales guy the 2 sales guy i interacted same also, i even bought the shoe nd i am carrying a 6 month babby with me nd he was crying fr milk the sales guy said to be careful not to spill water lik r u serious????? Why wil i spill water !! How do i get in touch with the manager nd voice my concern really annoyed!!!!
Fazli Faz
Had a very bad experience today . where the salesperson guy is not being friendly but being very sarcastic towards my wife n my brother family. When there at around 8++ pm to get a shoe for my special need son. I was trying to make my son calm down . So my wife , my brother n his wife is looking around to find a shoe for him. Then came this sales person saying, ‘ this pair of shoes is cheaper’. Then point to another pairs saying , ‘ That one also cheap too’ . All this was told by my wife after we all left the store . We did purchased a pair of shoes from there. I was furious because how can the salesperson talk that way to us. Just because we dont wear fancy clothes doesn’t mean u can stereotyping ppm. I really feel angered by this behaviour . Its already 2024 and we still have this kind of ppl judging others by their appearance.
Kenneth Chin
The worst store I have ever visited. Aloof proud service assuming I can’t afford a pair because I dress simple.
Francisco Gabriel
Good Morning Ma'am / Sir I would like to ask you if you have a shoe available here and size 41 pls I have you he will buy
Rika
Was at your Changi City Point outlet earlier on and was attended by Tyler . Me and my uncle were very happy with his service. We ended up buying 2 pairs from him. Very helpful. Thank you for your time. Great service
Leong Frances
It was pleasant shopping for my pair of Onitsuka in this shop. The young Malay lady customer service staff is very efficient & helpful. Thank you for helping me !
Shuhada Jamal
I had an excellent experience at Onitsuka Tiger, thanks to Tyler's prompt and attentive service. He was quick to assist me and made sure I found exactly what I was looking for. His professionalism and friendly attitude truly stood out. Highly recommend!
arica chua
The tall Malay guy who served me on 13 Jan, 5pm and he took time to explain the size which is not my usual size that it is OK and how to protect the canvas materials. Appreciate the tips for caring of shoes and answering my questions professionally. Well done.
Louis BP Tan
We were served by a Chinese lady, Aiman ( don’t really know how her name was spelt). She was very helpful & professional. The store mat Jewel doesn’t have the stock and she made arrangements for us to pick up at Changi City Point outlet. We went shopping and was surprisingly to see her searching for us just to relay there Is confirmation of stock in Changi City Point. Such exemplary show of customer’s interest is rarely found. Please convey our appreciation Louis
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