fazidah hani
Spiced drink (ginger) was good n refreshing. Pies were sadly quite dry n not with the price.
Location: Level 4, Unit Number #04-05
Quality products and services
Huggs Coffee at Changi City Point serves as a familiar Singaporean coffee chain destination that provides consistent quality beverages and quick service for shoppers and workers alike. While the experience has shown some inconsistencies, customers like Katherine Goh acknowledge that despite occasional disappointments such as missing latte art or service issues, the coffee still tastes ok and maintains the quality expected from this established local brand. The chain has built its reputation on understanding Singaporean coffee preferences and delivering reliable options for those seeking their daily caffeine fix in a convenient mall setting. The outlet operates as part of the broader Huggs Coffee network that has become a recognizable name in Singapore's competitive coffee scene.
The beverage menu at Huggs Coffee features the standard coffee chain offerings that Singaporean customers have come to expect, including various espresso-based drinks, local coffee adaptations, and complementary food items like pies and pastries. Customer fazidah hani enjoyed the spiced ginger drink, noting it was good and refreshing, though found the pies to be quite dry and not worth the price. The coffee offerings typically include local favourites like kopi and kaya toast adaptations alongside international coffee standards like lattes and cappuccinos. The chain aims to balance international coffee culture with local taste preferences, creating a unique positioning that appeals to both traditional coffee drinkers and those seeking more contemporary café experiences.
Operating within Changi City Point, Huggs Coffee provides convenient access to caffeine and light refreshments for mall visitors, office workers from surrounding areas, and local residents. The outlet maintains hours that align with mall operations, ensuring customers can get their coffee fix throughout the day. While the service experience may vary depending on staffing and time of day, the central location within the mall makes it an easily accessible option for coffee breaks. The familiar branding and consistent product offerings make Huggs Coffee a reliable choice for those who prefer known quantities over exploring newer, more experimental coffee establishments, serving as a dependable caffeine destination in Singapore's eastern retail landscape.
Based on 10 reviews
Out of 164 shops
Not enough ratings
fazidah hani
Spiced drink (ginger) was good n refreshing. Pies were sadly quite dry n not with the price.
Elise Chan
Got an iced matcha latte. The matcha powder wasn’t sifted or whisked thoroughly, leaving an unbearably gritty texture. The temperature was a mess too, half the cup was warm and the other half barely iced. Absolutely disappointed.
Katherine Goh
Came here a couple of times cos they have nice coffee but for the first time, the coffee has no latte art and when I asked the barrister (a middled-age lady), she said she don't know how to... Disappointed but the coffee still tastes ok
Juni M E
Service has gotten worse. I stood in front of cashier but she paid no notice. She was on her phone & continued chatting with her colleagues. I had to sound out to her. Wanted to order the Classic Butter Croissant but she kept insisting that there is no butter croissant, only almond croissant available. Look at the picture of the showcase & tell me if there was none. Even when taking my order, she just leaned on e showcase while looking disinterested. Managed to check with her colleague and asked if what was displayed on the left was butter croissant and indeed it was. Colleague changed my order & served me the butter croissant BUT it was not warmed up. Cashier from earlier served me both pies on one plate. How was my partner going to eat his pie & I, mine, when both pies were on e same plate. When asked for another plate, we received a small plate. Hardly space to cut e pie & eat. Today's visit was a joke, very disappointing. Visit the main at AIBI Maxwell instead. AIBI Maxwell has never disappoint.
Carmie Clerigo
Worst coffee shop! 09.08.2025-first time to try this coffee shop in changi city point..I ordered double choocolate frappe and one butter chicken pie. When i took a bite of the pie, then i realized it was curry flavor.. i went to the counter to check if i had wrongly ordered but it was not.. i told the counter staff that i ordered butter chicken pie however, they gave me curry pie..the guy then told me that their chicken butter pie is curry flavor.. i told him i dont eat curry, the menu didnt even mention it was curry flavor..i asked if they can change it but they said i need to order new one.. what the heck! It was so misleading, making people order what was on the menu but end up receiving something different..definitely my first and last!!!
Steve Adams Tan
I ordered a non-vegetarian wrap and tea via mobile order, but was served the vegetarian wrap without meat. Upon eating halfway, I realised there are no meat inside and approached the staff at the counter. They just apologised and take away my order and I NEVER FINISHED my wrap!! How can you take away the remaining bits and say not to give me the correct order that I ordered??? Hello I paid money at least let me finish the wrong order la, she just take away and waste my $$$. I am so frustrated!!!!! I tried asking the staff but all she can do is apologise and cannot even return back my food. Be careful and learnt my lesson not to come back here again. So so disappointed at the customer service. Really very very sad and angry!!!! Looking at the reviews really be careful of this outlet!!!
Chua Timothy
Come wrong time - 8am . Mall aircon is not on yet . Sweating 😥 while eating . Thank GOD … Oat Masala Tea and Turkey Ham Cheese Wrap : Great ! I wish they move to Century Square or Tampines One 1️⃣. They have excellent coffee ☕️.
Ashley Liew
Excellent experience here, my first time at this outlet. Our coffee and my warmed quiche arrived quickly and was of good quality. I love my Kopi C with Oatside milk which is a unique mix offered here. Friendly staff. Excellent location at this mall. Was not too crowded too. Thank you 🙏🏻
Aries Teo
I love Sumatra kopi (local). Tried other outlets too .Changi City Point branch is the best . My favorite choice. Male young man seemed to be the in charge remembered my order good job and Thank you ! This place is a must if I come to Changi City Point ..
Jon Lau
Enjoy huggs coffee anytime! Had my first at Galaxis and this Changi City Point outlet's atmosphere is simply awesome! Had my Retro coffee, and loved the single-scoop Mango Yuzu ice cream. The piece of ondeh ondeh cake was a little dry but still good and refreshing. Will be back here anytime for another round of coffee. Staff were friendly as always :-)
Add Butter/Jam +0.5
A classic treat for all children and the child in you! Crushed cookies in a milk-based gelato.
With hints of bergamot, this elegant earl grey gelato is a classic.
Opposites attract: earthy & sweet gula jawa meets sharp & savory sea salt.
Aromatic gelato made from Bronte pistachio paste from Italy.
The finest hazelnuts from the renowned Piedmont region in Italy. Fine, delicate and artisanal.
A rich dark chocolate gelato with a smooth consistency.
A rich dark chocolate gelato with a smooth consistency.
A refreshing mix of sweet mangoes and tangy yuzu to beat the heat!
The perfect balance of sweet and sour!
Your all-time favourite Huggs' kopi in a gelato.
Delicate floral notes from premium Tahitian vanilla bean extract.
No nasties. Only natural mint, with generous chocolate shavings.
Melbourne Latte
Melbourne Flat White
Double Espresso with Sweetened Milk
Double Espresso with Gula Melaka
Roasted Green Tea with Milk Froth
Less sweet option available
Sumatra Arabica & Robusta blend
Cardamom | Ginger | Masala
English Breakfast | Peppermint Earl Grey | Chamomile | Green Tea Roolbush Strawberry Cream
400ml
1L
1L
500ml
500ml
500ml
500ml
500ml
500ml
500ml
Hazelnut, Vanilla, Caramel, Irish Crème
Roasted green tea with froth milk
Japanese green tea with froth milk
Earl Grey Peppermint Chamomile English Breakfast Green Tea Rooibush Strawberry Cream
Creamy black tea
Peppermint tea infused with watermelon
Green tea infused with peach
Ice blended chocolatey boost
Ice blended creamy green tea
Ice blended coffee with chocolate
Ice blended coffee with gula melaka
Sumatra blend with sweetened milk
Sumatra blend with evaporated milk
Sumatra blend with sugar
Sri Lankan tea with sweetened milk
Sri Lankan tea with evaporated milk
Sri Lankan tea with sugar
Masala Cardamom Ginger
Oat Soy Fresh Milk
Double espresso with creamy milk
Double espresso with milk and foam
Double espresso with creamy oatmilk
Double espresso with steamed oatmilk
Espresso with velvety textured milk
Double espresso with chocolate sauce
Espresso shots with hot water
Single full-bodied concentrated shot
Espresso infused with gula melaka
Roasted green tea with milk foam
Blend of oat milk and spices
Decadent dark European hot chocolate
Tangy and sweet botanical treat
Japanese green tea with frothed milk
Pure smooth and chilled black coffee
Sumatra blend with sweetened milk
Sumatra blend with evaporated milk
Sumatra blend with sugar
Sri Lankan tea with sweetened milk
Sri Lankan tea with evaporated milk
Sri Lankan tea with sugar
Decaf
Vanilla / Caramel
Double espresso with creamy milk
Double espresso with milk and foam
Espresso with velvety textured milk
Espresso with delicate milk foam
Double espresso with steamed milk
Double espresso with chocolate sauce
Hints of cocoa, fruity and floral notes
Single full-bodied concentrated shot
Espresso infused with gula melaka
Pure smooth and chilled black coffee
Nourishing blend of oat milk and spices
Tangy and sweet botanical treat
Thick and creamy with fruity hints
Japanese green tea with froth milk
Roasted green tea with froth milk
Sumatra blend with sweetened milk
Sumatra blend with evaporated milk
Sumatra blend with sugar
Single origin Colombian
Masala • Cardamom • Ginger
Earl Grey • Peppermint • Chamomile English Breakfast • Green Tea Rooibush Vanilla +Australian Honey
Sri Lankan tea with sweetened milk
Sri Lankan tea with evaporated milk
Sri Lankan tea with sugar +Oat • Soy • Extra Milk
Ice blended chocolatey boost
Ice blended creamy green tea
Ice blended coffee with chocolate
Ice blended coffee with gula melaka
Creamy black tea
Peppermint tea infused with watermelon
Green tea infused with peach
Cocoa, milk chocolate and roasted nuts
100% Arabica - Kyoho grapes, sweet custard apples, roasted nuts, medium dark chocolate
Colombia Tolima - Maraschino cherries, cinnamon and brown sugar
Kopi • Teh • Americano (+$10)
Latte • M.Latte • Latte Gula • Mocha Matcha Latte • Hoji-Cino • Cold Brew
Kopi • Teh
37 photos
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