Location:
Quality products and services
Gong Yuan Ma La Tang 宫源麻辣烫 @ Changi City Point brings authentic Chinese spicy hot pot dining experiences to customers seeking customizable, flavorful meals in a casual restaurant setting that operates daily from 11:00 AM to 9:30 PM in the basement level with comprehensive dine-in, takeaway, and delivery services. This Chinese restaurant specializes in the popular malatang concept where customers can select their own fresh ingredients including various vegetables, meats, seafood, and noodles that are then cooked in spicy broth according to individual preferences for spice levels and ingredient combinations, creating personalized dining experiences that cater to diverse taste preferences and dietary requirements.
The dining experience at Gong Yuan Ma La Tang reflects the brand commitment to authentic Chinese culinary traditions through high-quality ingredients, flavorful broth preparations, and customizable dining concepts that allow customers to create meals according to their specific preferences for spiciness, ingredients, and flavor profiles. The restaurant emphasis on fresh ingredients ensures customers can choose from a wide variety of vegetables, proteins, noodles, and other additions that are cooked to order in the signature spicy broth, creating healthy, satisfying meals that can be customized for different dietary preferences including vegetarian options, protein preferences, and spice tolerance levels. The combination of self-service ingredient selection and professional cooking creates an engaging dining experience that allows customers to control their meal composition while ensuring proper cooking techniques and food safety standards.
Strategically positioned in the basement level of Changi City Point with convenient accessibility for customers seeking authentic Chinese hot pot experiences during their regular shopping activities, Gong Yuan Ma La Tang benefits from consistent foot traffic and location that creates opportunities for both planned dining visits and spontaneous meal purchases during shopping trips or work breaks. The restaurant operating hours accommodate various dining schedules, making it suitable for lunch crowds, after-work meals, and weekend dining when customers have more time to enjoy the interactive hot pot experience. The inclusion of delivery services ensures customers can enjoy their customized malatang experiences at home or in the office, expanding the restaurant accessibility beyond the physical location. With its combination of authentic Chinese flavors, customizable dining concept, and convenient accessibility, Gong Yuan Ma La Tang continues to satisfy customers seeking personalized hot pot experiences.
Based on 15 reviews
Out of 164 shops
Not enough ratings
Cheng Ean
Was pretty good last year when I was here.. However standard have dropped.. food on display not fresh.. and cooking food was so slow.. waited 30 minutes for my food even though so few people in queue.. Won’t be coming back again. There are many newer and more popular restaurants on second floor- will try them out next time I’m at Changi City Point.
Ada Natalie.Y
Had the worst experience here the moment we paid for lunch. We asked for a dry non-spicy stir fry as we’ve tried it at VivoCity outlet before, the cashier on duty rudely replied in mandarin that they don’t have it and said they have a dry mala version and it can be less spicy. We were rudely shocked at what was presented upon collection. The meal was destroyed by heaps of mala and peanut sauce which was not mentioned that would be in the meal and our request for less spicy was not adhered to. We tried to remove as much sauce as we could to salvage the meal but my appetite has dissipated at the entire experience. The staff’s poor communication have resulted in a waste of our money, food and left a distasteful image of Gong Yuan Mala Tang.
Jason Eng
Tried Tampines & Changi City Pt, ordered medium spicy soup broth. Normally I will sweat after meal ended. But both outlets I patron, can’t feel the spice shiokness at all. 烫头不够浓和入味 Where’s your standards ? It seems to drop..
Kayson
ordered mala zhong la.. they gave some kind of non spicy soup instead.
Yw Z
I have been patronising gong yuan since they established their first restaurant in 2017 at Heartland Mall. Overt the years the standard had dropped drastically. The brand promotes itself as the MLT that has drinkable soup. However, the mild Mala soup I had today was spicy and numbing beyond edible. I had to scoop the chili oil out before I can continue. The standard has been super inconsistent from shop to shop or within the shop itself. The management better do something or you face phasing out by the giants like Zhang Liang and Yang Guo Fu
Yi Ling
Came here on a Sunday noon, and there were already seats that were filled. Very much so from the crowd coming from the expo halls. Space wise is very limited, and tables were quite close to each other. Selections were sufficient, but would like more variety in terms of food options. Soup base has a good variety. I ordered the tomato soup base, and the minimum order quantity is 280g. Soup is quite sticky from the noodles we chose, more of like a gravy. Our portion came up to be $27, and it's enough to feed 2 hungry people. Also ordered dumplings to share which is a small portion for 2 people at $4.90. Pretty okay as well.
ももちゃん
I actually like the soup. But this time I visited Suntec outlet. There’s an ant/insect inside the soup. Didn’t bother to tell the staff also because they are not friendly. MOST IMPORTANTLY, The cleaner started to clean my table before I leave, once I stopped eating, he start to clean and EVEN spray the alcohol towards me. That was quite funny. Because they are not busy (430 weekday) and other tables finished long ago and never leave. I just sit for 20 min.
Fun Kwok
Fuss free ordering, and just that not much ingredients left at night. Easy to choose items, just have to ensure you choose the ‘lighter’ items if you are on a budget. I like the pork broth that gong yuan offers. Staff is friendly and shop is clean. Service is relatively fast.
Cindy Chong
Not to go during weekdays lunch hours. Queue was confusing, and staff did not have proper queue system for in store dining. When feedback, staff said they mentioned to management but nothing can be done (not even a poster to indicate), and asked customer to feedback to management instead. Instead of letting customer find a table first, they did not stop customer from entering to look for table, and scold customers for reserving table before ordering. Staff said that the table should be available for those who have placed their orders instead of those who are still ordering. This system is flawed. Cos if customer didn't get a table first, how do they feel at ease to order. What if there's no table available upon their food is ready.
Brandon Tan Jun
If you did not know (like me 😂), Gong Yuan also had dry selections for their Mala 🤩 The Golden Buns and Dough Fritters were crispy and nice!! As usual, Gong Yuan’s soupy broth is tongue numbing 麻 and spicy-sweet 辣 (we had the Ma La Pork Bone Soup), but we did not choose the spicy level for this instance. (But to what I know, if you order via the Kiosk, you can choose the spiciness level, but there’s no Kiosk at this outlet, you’ll have to order through the staff member!! If you’re a 小辣 person like me, remember to tell the staff member yea!!) 😬 Staff here seems to be predominantly Chinese speaking too btw 🙂
Elainn
4 big bowl for $100 Delicious soup bases - tomato, mala (xiao la), pork bone soup. All tasted great! Service was fuss free and quick.
A B
Glad that they serve non spicy. Their tomato soup is very nice. The place though is very warm...quite uncomfortable to dine there.
MC SM
Dont get why the reviews so bad but I really enjoyed the food here! Had a late lunch about 2ish and there were plenty of seats. Food options also alot and fresh. Highly recommend to get the individual strand of noodles, tried all and were very chewy!!! Much better than getting maggi mee. Got the Hot & Spicy Pork Broth and omg shiok! Its like Small Spice with pork broth, drank the whole bowl clean. Only down side is got afew flies…… houseflies while we were eating so kinda annoying. But food wise was delicious, paid close to $30 for 950g of food.
Skye Cai
Meats and vegetables are fresh. Prawns are big and the selections are a lot. Mala soup is good as not too spicy and it’s just nice. The tomato soup base is good too. Intense and filled with tomato taste. No waiting time during off peak hours.
DR DAVY GOH
Located at B1 of Changi City Point. Managed to enter before the lunch crowd came. Had a wide variety of food, surprised to find clams and mussels here. There are a carrot noodles, purple potato noodles too. Had tomato based soup, with lots of mushrooms and vegetable. The price was a bit high. However, the quality of the food and soup was good enough to compensate for the price. Will definitely go back again!
Sauce Contains Peanut
Sauce Contains Peanut
Sauce Contains Peanut
Sauce Contains Peanut
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