Crocs Outlet at Changi City Point stands as a premier destination for customers seeking the legendary comfort and versatility of Crocs footwear at exceptional outlet prices, offering an extensive collection of the brand iconic clogs, sandals, and specialized footwear designs. Operating Monday to Wednesday from 11:00 AM to 10:00 PM, Thursday to Friday from 10:00 AM to 10:00 PM, and maintaining 10:00 AM to 10:00 PM hours on weekends, this outlet store on Floor 1 provides convenient access to Crocs innovative footwear technology at discounted prices that make comfort accessible to budget-conscious shoppers. The outlet exceptional customer service, exemplified by staff members like Norita and Yumi Voon, creates a welcoming shopping environment where customers receive personalized attention and expert guidance in finding the perfect footwear solutions for their specific needs.
The customer experience at Crocs Outlet Changi City Point consistently exceeds expectations through staff members who demonstrate genuine empathy and patience while assisting customers with diverse needs, from those dealing with foot injuries and swelling to fashion enthusiasts seeking the latest Crocs styles and color combinations. The store comprehensive selection includes classic Crocs clogs, specialized footwear for medical professionals, comfortable sandals for casual wear, and innovative designs that incorporate the brand signature Croslite material technology providing superior cushioning, arch support, and comfort-enhancing features that have made Crocs a global footwear phenomenon. The outlet format allows customers to purchase quality Crocs products featuring the brand innovative comfort technology at reduced prices, making exceptional footwear comfort more accessible to a broader customer base.
Strategically located within Changi City Point busy retail environment, the Crocs Outlet benefits from high visibility and convenient accessibility for shoppers seeking comfortable footwear options during their mall visits or as dedicated shopping trips for specific footwear needs. The store frequent promotions, discounts, and special offers create exciting opportunities for Crocs enthusiasts to expand their collection while enjoying significant savings, making each visit a potential treasure hunt for great deals on favorite styles. With its combination of exceptional customer service, comprehensive product selection, competitive outlet pricing, and convenient operating hours, the Crocs Outlet has established itself as an essential destination for comfort-seeking footwear shoppers in Singapore eastern region.
Attn: Crocs Managemnt
Incident happened on 16 Jan, around 1pm, at your outlet at Changi City Point
My 4YO boy walked into the sharp corner of a glass panel near the entrance of Crocs shop (pls see attached). He is bleeding on the left side of his head. This transparent glass panel is badly placed at the height where it is hazardous to little children and prone to accidents. The sharp glass corner is extremely dangerous. When I related the incident to the staff of Crocs, they replied "there is nothing we can do about it". There is no empathy or much concern from the staffs when an accident happened and this too, is extremely disappointing.
Please take my feedback seriously to prevent any more mishaps to the little ones.
jesse ho
After mall renovation, the shop is much smaller than previously. Over crowded, especially during weekend. The shop is messy and full of boxes.Despite of the small and over crowded place, staffs allow the 3 Indonesian ladies doing live stream sales and jamming the whole place. Instead of serving the physical customer, the staff attend to the live streamer needs first. What a waste of trip there.
Positive Reviews
E Lim
Good range of products on sale. Staff are friendly and helpful. Definitely visit if youre a fan of crocs and looking for some good deals.
Gek Triana (Ms. Jung)
Crocs lovers must come if you are in Singapore. There are many choices and if you are lucky there are promos and discounts.
Darren Rafeal Tan
Crocs at Changi City Point is a fantastic spot for anyone looking to explore the brand's unique footwear offerings. The store is well-organized, making it easy to browse through their extensive collection of styles and colors.
The staff here are friendly and knowledgeable, ready to assist with fitting and style recommendations. I was impressed by the variety, from classic clogs to trendy sandals, all designed for comfort without compromising on style.
The atmosphere is relaxed, which makes for a pleasant shopping experience. Plus, the store frequently has great promotions, making it easier to grab a pair (or two) without breaking the bank.
Overall, if you're at Changi City Point and in the market for comfortable, stylish shoes, this Crocs store is definitely worth a visit!
Rhodora Josef
Nice crocs outlet convenient to my place ,great deal ,the store staff are friendly
Rachel Ryu
The shop assistant Yumi was very bubbly and friendly. She gave me a few recommendations for my needs.
Barbette Strauss
My first visit to this crocs outlet as I was first drawn in by their platform shoes on display at their window. I was like a kid at a candy store as I combed through their range of cute shoe charms for embellishing crocs shoes. Chose a puff ball & a heart shaped key charm for my existing pair of crocs inspired shoes. Service at this branch was good and the staff were helpful & friendly. Definitely a place worth shopping at! Highly recommended!
Ng Shu Hui, Madeline
Yumi Voon is friendly and helpful in her customer service.
I am glad to be served by her and thankful indeed.
She deserves a good praise to keep her motivated in her work service at Crocs.
👍🏻👍🏻👍🏻👏🏻👏🏻👏🏻 Well done also for the whole team of Crocs at Changi City Point❣️
Michelle Sim
I usually only write reviews if the staff did a really good job as I have higher expectations having been in the service sector before. My leg is very swollen from some injuries and inflammation so I couldn’t fit into any covered shoes currently. My Physio therapist suggested that I try to find something in bigger sizes to at least protect my feet from further injuries. Norita from Changi City Point was very emphatic, patient & friendly. She helped me to choose my very first pair of Crocs in bigger size, broader width and softer material to help with the swelling. Norita deserves some recognition from Crocs. I love my new Crocs very much and look forward to getting more pairs in future. Thank you 🙏🏼🥰
Alex Paul Sanchez
I always visited the Crocs Outlet in CCP, and I had a fantastic experience!. Shout out to Irfan, Afnan, Insyiraah and Darren. These are the friendly staff and ready to assist and helpful to prepare my order. The store had a great selection of Crocs, with many styles on sale, which made the shopping experience even better. I Highly recommend this outlet if you're looking for comfort and style.
phyume zaw
I had a very good shopping experience at the Changi City Point Crocs outlet, thanks to the fantastic sales service from Darren, Vic, Afnan and team! From the moment I walked in, they were incredibly welcoming, attentive, and knowledgeable about the products. Darren & team patiently helped me find all shoe designs & sizes that I want and provided great recommendations and ensured I found exactly what I was looking for. Their professionalism and friendliness made the entire shopping experience enjoyable and effortless. Kudos to the team for going above and beyond—I’ll definitely be back and highly recommend this store to anyone! Keep up the great work!
Candy Bautista
Thanks so much to Vic and her team for being very patient and always attending to my queries. I happened to come to the store at a very crowded time, but they were still able to assist us very well. Thumbs up to the team 👍. …
Emma M
Norita at Changi City Point went above and beyond! Amidst the weekend chaos, she provided lightning-fast service, accommodated my receipt issue, and even fetched the perfect size. Exceptional customer service!
Neil Lewis
The staff in the store were hlpful with the size choice as well as the colour pairing. We were happy with the price at 63.70 /pair and would certainly buy from this outlet again.
