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Quality products and services
Crave Nasi Lemak @ Changi City Point brings halal-certified Singaporean cuisine to customers seeking authentic nasi lemak experiences in a convenient food service environment that operates daily from 7:00 AM to 10:00 PM, offering takeaway services that make traditional Malaysian flavors accessible to shoppers and office workers. This halal restaurant specializes in Singapore national dish, serving fragrant coconut rice with crispy fried chicken, sambal chili, ikan bilis, and other traditional accompaniments that represent the rich culinary heritage of Singapore and Malaysia in a format that suits busy urban lifestyles.
The dining experience at Crave Nasi Lemak reflects significant challenges in maintaining consistent food quality and service standards, with customer reviews highlighting both positive and concerning experiences that indicate operational issues affecting food temperature, service speed, and staff attentiveness during different periods of operation. While some customers appreciate the convenience of early opening hours, tasty chicken cutlets, and good sambal flavor that provide comfort food experiences at reasonable prices, many reviews report serious quality issues including cold food, tasteless rice lacking coconut fragrance, inadequate portion sizes, missing items, and unprofessional staff behavior that creates disappointing dining experiences for customers seeking authentic nasi lemak. The mixed customer feedback suggests inconsistent quality control and staff training challenges that need attention to improve customer satisfaction.
Strategically positioned within Changi City Point convenient retail environment, Crave Nasi Lemak benefits from high foot traffic and accessible location that serves shoppers, office workers, and customers seeking quick halal meals during their daily activities, creating potential for high-volume service that requires efficient operations and consistent quality standards to meet customer expectations. The extended operating hours from early morning to late evening accommodate various dining schedules, making it convenient for customers to grab breakfast before work, lunch during breaks, or dinner and takeaway meals for evening consumption at home. With its combination of traditional Singaporean flavors, halal certification, and convenient accessibility, Crave Nasi Lemak has the foundation to provide excellent service while working to address the operational challenges affecting customer satisfaction.
Based on 15 reviews
Out of 164 shops
Not enough ratings
Nicholas Coffill
The worst Malay food I have ever had – ever. The boiled egg was stone cold and so was the chicken. It tasted horrible. The ikanbilis was okay.crunchy. Do not be fooled by this designer outfit. It is an embarrassment to Singapore food.
Julie Koh
Service is too slow. 20 mins to get item which is quite unacceptable when there is no crowd.
WHY Quinn
Tasty chicken culet, good tasting sambal chilli. A bit on the pricier side but decent enough to fill an empty stomach.
Vivian How
staff are friendly and apologetic for the long wait. but i reckon only 2 staff to man the stall during peak lunch hour is rather taxing on the staff. Not only they need to handle the bulk orders from grab and walk in customers. Hope will have better staff allocation in future.
DMDMDMDMJR
I tried the crunchy fried chicken with rice and egg. Chicken is good. The sunny side up egg is dry and not properly fried (compared to the photo they have). Place is cramped. Maybe better for takeaway
dora aida
If your shop opens at 7am, you would’ve expected that by 9am your food is ready for serving. I ordered at 9:18am thinking that it would just be a “grab and go” situation but NO. Your staff did not even tell me that if I ordered the Breakfast Noodles, he needs to fry the egg and chicken wing!!!!!!! People are rushing for time in the morning. You either prepare in advance or jolly well tell your customer that waiting time is required😒
Sharon Lim
Staff Wati ask me to wait 20mins . I come back she didn’t even do her job . Keep on just walking around . I’m not gg eat here anymore . Lousy service . This is t last time I go patronize again . Someone no one at counter . This is too much
Nur Atiqah
This is my first time ordering at crave, and it was bad.Their ikan bilis was hard as rock, even hurt my gums. My ice teh tarik didnt taste right at all. Lastly, the cashier did not even say a single word to me, no "thank you" "what would you like to order?" "drinks?" "anything else?" none of that. I had to just give them what i want. lmao
Tim
Missing drumstick only realized it when home. Sambal also missing in the Nasi Lemak, the two guys working too busy playing paper scissors rock to pay attention. Mee rebus is way too sweat BTW
Kiagos Mohamed Faizal
I guess different outlet have their own way. Not good for CRAVE as whole organisation as lack of Management' in enauring same standard of end product. Its been a while since I enjoy the freshness complete Nasi Lemak from Crave from outlet luke in T2 or T3 Changi Airport. Today its a GREAT disappointment. The rice was tasteless (I am not positive COVID19) lack of coconut fragrance and taste. The Sambal the came with it is such a pathetic I think its only 1 TEA SPOON. You have failed to understand the basic concept of Nasi Lemak. I guess I will not be back there, which means no Bulk order or don't expect any corporate order over lunch. So disappointed with the who issue. #after my post and reading other review. I guess you guys are not interested in churning GOOD FOOD. Despite of negative feedback. Still no RECOVERY made.
Chua Timothy
Crave has evolved through the years . New concept -7am to 10pm at CCP . Great to have breakfast bf work especially 7am . Advice : can owner ensure staffs clear unwanted food 🥘 fast since there is no customer. House fly 🪰 doing landing on our food as busy trying chase them away . Just install some preventive measures over pest .
FakeHaqimy
Love the food, the chicken was cooked perfectly and it wasn't busy at all. 5 Stars 🤩
Ai
First time trying Crave. Ordered mutton nasi lemak and like the mutton gravy (sweet type) and chilli (not too spicy). Maybe can have a little more santan in the rice.
Wing Seng Chan
Hassle free, crispy and good chili nasi lemak chicken. Gets crowded during weekday lunch. My personal comfort food and a good price.
MUHAMMAD ZULDANIAL
would love to eat there again ! crave nasi lemak is always the best .. with friendly staff especially staff wati she was so polite and the other staff too .. service was great 👍👍
(UPSIZE) $7.90 (REGULAR) $5.90
(UPSIZE) $7.90 (REGULAR) $5.90
(BEEF+) $8.90 (CHICKEN) $7.90
(BEEF) $6.90 (CHICKEN) $5.90
MALA/ORIGINAL (SMALL) $2.50
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