Changi • Food • Parking
Back to The Soup Spoon Union

Rating Summary

3.8

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

Write a Review

Share your experience at The Soup Spoon Union with other customers.

Write a review

Reviews for The Soup Spoon Union

Fabian Wong

Fabian Wong

5

Friendly and helpful staff. Food is served very quickly.

Quinn Lee

Quinn Lee

5

I am writing this review as their management seems to be pressuring all counter/outlet staff to get patrons to do so, but I genuinely thought this lady going by Priscilla at the Changi Ciy Point outlet deserves some praise. She is a fast and efficient worker without forgetting to be courteous and carry a smile when interacting with customers like me. Not many working as service staff in the F&B industry possesses verve, grace and spirit like she does. I hope the company shows her some love and recognition to reward her efforts! Food-wise, I had their clam chowder, which was inundated with chewy clam meat and potato chunks. I like the dash of salsa to bring some contrasting heat and help cut the richness of the cream stew. Their creamy soups have too much pepper in them imho, a move I question as pepper can be added voluntarily by patrons as an optional condiment if they find their soups too boring. Some people cannot take much pepper due to health concerns. Last of all, I appreciate the fact that the Soup Spoon tries to bring value to its repeating customers in the form of Shopee deals, in-app member coupons (though not as attractive as their Shopee deals due to all the minimum spend terms) and soup samples. With such deals, I can enjoy a sumptuous spread at around $10, or even slightly lesser, every now and then. Incidentally, I found it uncanny that all their staff are either Indians or Malays - not a single Chinese or Caucasian staff member in sight, after having just visited their outlets at Bugia Junction, Paya Lebar, and Changi City Point.

nik nurani

nik nurani

5

Shop was soo clean! Food is superb! The portion is just nice, I came during lunch hour but their service is good and fast❤️

An Thuy

An Thuy

5

Good food, good service. Staff was very helpful when I didn't know how to order at the kiosk. Staff were very helpful

Nancy Lim Sye Yee

Nancy Lim Sye Yee

1

Nice place nice marketing. But the onion soup is really out of my imagination. The way they describe at the promo board like it’s sound delicious. I only taste sweet and bitter. Will definitely not come again. They have free samplers. Maybe you should try and see if suite your taste

Kya W

Kya W

1

The truffle mushroom risotto is shocking. The truffle fragrant is only for the nose. Not only it has no taste. The salt is free. The staff was apologetic and offer me alternative but i decline. Staff's effort was worth the extra stars.

Fatema HS

Fatema HS

4

Nice 😊 place for a quick dinner. The burrito role and the bowl were quite satisfying. Nachos- good The chocolate brownie was not good apart from that all food was great.

Zoe

Zoe

5

Staffs are helpful and friendly. Good food with nice atmosphere.

Clo’s Laobu

Clo’s Laobu

3

I was disappointed with my recent purchase as the vegetables were shredded thick instead of thin, which wasn’t what I expected. It was hard to see the original appearance of the dish before purchasing, and the texture didn’t meet my preference. Better transparency about the preparation style would have been appreciated.

Asue May

Asue May

5

The service is fast and friendly, and the ordering process is smooth with the self-service kiosks