Ashlyn Chen
TLDR: Great female worker, siam responsibility & sarcastic old uncle worker, manager who doesn’t apologise. Edit: Read through the comments and there’s a lot of “middle aged chinese men who’s rude” and “manager who doesn’t show responsibility”, please do something about this shabu sai Always been to tampines shabu sai and they never had these type of problems, their manager was really nice 4 of us went 2 can eat beef, 2 can’t so we decided to not eat beef at all, as this is about religion, we ordered all pork belly 8 plates of meat came up and it’s looking rather more red than usual pork, we haven’t ate hot pot for awhile & we’re really hungry so we cooked them and started eating (it was 330pm) one of the non beef eater started to question the meat just by smelling it, so we asked one of the female worker (shes’s really nice) about it. At this point, 3 people have consumed the beef: 2 beef eaters, and 1 non beef eater kid (he’s a kid so he can’t really tell) We told the female worker to change everything, the pot and the meats as this is about religion, we went ahead to change our utensils & bowls ourselves (all of us changed) forgot to mention that before the meats came, our soup base was served wrong by the old uncle, we requested for a change. also the meats were served by the old uncle he never apologised, all apologies & service to change items came from the female worker (you’re really nice, tq for making our experience not that bad) the female worker helped us requested for an extension of time upon asking and the manager agreed. When paying the bills while we were still eating, the manager said nth. just paywave, we paid and that’s it. No apologies no nothing When we were about to leave, we wanted to complete our short video as we do the trend of “how much plates do you think you can eat” The old uncle just came into our table, stand there and said “i can only clear the tables when you leave” It seems like he did not allow us to finish filming a short 2mins video, of ourselves and wanted us out of the restaurant when clearly, there’s only 2-3 groups of customers around. We were rather pissed but as we’re all quite young, we didn’t want to complain there to get us into arguments. Decided to write my comment here for those wanting to dine there, do double check your meat & soup base. Praise the female worker more, thank you.