Monster Chili Grilled Fish and Mala Hotpot

Food pricing is not transparent. If you want to charge more, please indicate clearly. When I give feedback, the cook said, don’t care lar, I sell for so long only one person complain. There you go. Support this attitude!

I used to come here in person to get takeaway very often but I recently moved so I resorted to ordering from them through Deliveroo. Unfortunately, they tend to mess up my orders. It has happened *AT LEAST* 7 or 8 times now, with the most recent being my last 2 orders- in a row. I usually order 2 servings of rice and 3 times out of 10, they forget to give me my second serving. My second last order, they forgot my beancurd skin (this has happened a handful of times). And my last order, they forgot my 2 servings of enoki mushrooms AND beancurd skin so all I had in my order were noodles and taupok 😅. My orders are usually in the $20 range but I order multiple portions of the same items so it's not even a complicated order. To always have to request a refund from Deliveroo is a hassle. I love the food but the lack of attention given to customers' orders is incredibly disappointing. The photo attached are credits I received from Deliveroo for all the times I have requested for a refund for missing items.

Today, I ordered Mala dry. It was costly because the young cashier weighed all the items, including the Oriental chicken sausage I chose. The taste of the Mala was not like it was before, and it had no flavor. I feel like I wasted my money. 😢

This place was overpriced for what it offered, and the food quality didn’t justify the cost. I should have paid more attention to the Google reviews beforehand, as the restaurant was nearly empty even on a Sunday at noon. The portions I received were small compared to what I was charged, which made me feel like some of the items were possibly removed behind the scenes. Additionally, I was surprised to be charged $6 for the soupy mala—far too expensive for what it was. Overall, this was not a good value for money, and I don’t plan on returning.

Unfortunately did not seen the review ! Changi City Point food court mala is far better than this . Even the mild was extremely spicy when asked they told this is mild .. note : this is not the first time we are having mala. Aside see the oil almost 100 ml might be there .. seriously I don’t know how can some one cook so irresponsibly with so much of oil ..

Don’t come to this mala place. Had the worse service the guy didn’t even hear that I want spicy give wrong one. I took 1 fish cake, 1 veggies, 2 mushroom, 1 noodle and a little beef. It cost like $30??? That day I came here I took more than this and it cost $24! Why is the price not consistent? This is the last time will ever eat from this store.

I was quite disappointed with the Mala dish I received. the plate was overloaded with dried chillies—way more than necessary. After separating them out, there was barely enough actual food underneath. It felt like I paid mostly for chilli, not a proper meal. Definitely not value for money, and the experience was not satisfying. Hope the portioning and pricing can be reviewed seriously.

1st and last time visiting. Ridiculously expensive store. Should have check review before trying. Don’t be fool by The long queue. They captured overflow crowds of other popular Mala stores. I had the smallest quantity in weight but because of their unpublished pricing, mine became the most expensive of all. Despite I ask for non spicy with no sauce at all, I was charged $3 large pot base as compared to my colleagues that has lots of Mala pot base but paid only $2 small.

Located inside Changi City Mall. Halal certified restaurant. You can order from the menu or you can take the food from the counter to do up a mala dish. Do note that there are different pricing for different items. You could see how the staff separate your items out in order to charge accordingly. Unlike the normal mala restaurant which will just charge everything based on the total weight. I do find some of items are too expensive: eg $2 for a piece of dried sea weed. My order came up to $15, mostly vegetables and I had 3 pieces of sea weed, those costed me $6. Too expensive to my liking. Service was alright, though the staff decided to serve another customer first, when I was there waiting for my food to be weighed. Very unlikely for me to visit again.