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Rating Summary

3.4

15 reviews

5
73%
4
87%
3
100%
2
87%
1
73%

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Reviews for KOI Express Changi City Point

Mandie L.

Mandie L.

4

Ordered a lychee black tea. Overall, it was nice and refreshing. I would have preferred it to be sweeter (I ordered it at 100% sugar level), but I guess it's just not meant to be a sweet drink – great for those looking for a healthier option.

Afiqah Adris

Afiqah Adris

1

Waited 20 mins for 2 drinks because staff was too busy catering to online orders. There were no other people at the outlet. Guess staff were unable to prioritise one customer waiting with 3 month old baby. Those who order drinks were not even there yet🙄

Peanut Butter

Peanut Butter

5

One of the male cashier was super friendly and helpful in regards to question for koi membership card. He went out of his way and took initiative to transfer my balance old koi card to the new one when he knows it’s expired. Kudos for making my bubble tea experience into a 5 star! Thank you

Kiri

Kiri

5

I like the Peach Milk Tea. It is refreshing to me. Unlike other reviews about them waited more than 20 minutes, I did not encounter such a problem when I ordered my drink during peak hours. Lol

C Y

C Y

1

Sugar levels tasted wrong again when i ordered 50%. This also happened at the white sands outlet. However lady at this outlet (though shouted at me at first) managed to fix it and acknowledged i could probably taste 50% from 25% cuz i drink it all the time