Shosho AR
Ordered 100% sugar but not sweet ðŸ˜
KOI Express @ Changi City Point brings the renowned bubble tea brand signature tea culture and beverage craftsmanship to Changi City Point Basement 1, operating daily from 11:00 AM to 9:30 PM with a focus on delivering consistently high-quality bubble tea experiences that emphasize premium tea ingredients, carefully balanced flavors, and meticulous preparation techniques. This express outlet represents KOI commitment to making their popular beverages more accessible to customers in convenient mall locations, providing the same quality standards and authentic tea recipes that have made KOI one of Singapore most beloved bubble tea chains. The location strategic positioning in the basement level ensures high visibility and easy access for shoppers seeking refreshing beverage options during their mall visits.
The beverage experience at KOI Express Changi City Point showcases the brand dedication to quality through their extensive menu featuring signature milk teas, fruit teas, and specialty bubble tea combinations that use premium tea leaves, fresh ingredients, and house-made toppings to create distinctive flavor profiles that set KOI apart from competitors. Each beverage is prepared with careful attention to brewing temperatures, tea steeping times, and ingredient proportions that ensure optimal flavor extraction and consistency across every order, reflecting the brand commitment to maintaining high standards even in express outlet formats. The streamlined service model emphasizes efficiency without compromising on the meticulous preparation methods that have become KOI trademark for bubble tea excellence.
Strategically located within Changi City Point bustling basement food and beverage section, KOI Express benefits from heavy foot traffic and the growing popularity of bubble tea culture among Singapore diverse consumer base, serving as an essential refreshment destination for shoppers, office workers from nearby Changi Business Park, and students seeking quality bubble tea experiences. The express format provides customers with quick service options that accommodate busy schedules and mall shopping patterns, making it easy to grab premium bubble tea while conducting errands or taking breaks from shopping activities. With its combination of premium ingredients, consistent quality, and convenient accessibility, KOI Express Changi City Point continues to satisfy bubble tea enthusiasts seeking authentic, high-quality beverages in a convenient retail setting.
Based on 15 reviews
Out of 164 shops
Not enough ratings
Shosho AR
Ordered 100% sugar but not sweet ðŸ˜
lim liang
Absolutely disgusted by the waiting times . If ya wanna a quick fix , don’t bother order . I been waiting for 15 mins and it wasn’t even halfway my turn yet . This outlet is one of the worst waiting time I ever encountered .
Clyvan
Service was extremely slow , pearls are constantly out of stock ( need to wait 20 minutes ) I’ve visited here 5 times in a month and not once was I able to get pearls … guy working there isn’t friendly , definitely can be better
James Quyen Le
Beware this express will keep you waiting for 20-30min for order. Best to order early over app. Need to ask 3 times to get unfriendly reply from staffs, pls sympethize as they look overloaded
Afiqah Adris
Waited 20 mins for 2 drinks because staff was too busy catering to online orders. There were no other people at the outlet. Guess staff were unable to prioritise one customer waiting with 3 month old baby. Those who order drinks were not even there yet🙄
C Y
Sugar levels tasted wrong again when i ordered 50%. This also happened at the white sands outlet. However lady at this outlet (though shouted at me at first) managed to fix it and acknowledged i could probably taste 50% from 25% cuz i drink it all the time
CG Sim
Very nice and attentive staff! Special mention to Kaixian who recommended us a tasty drink (buckwheat) when we were pondering over which non caffeinated drink to order. He was very patient and also guided his colleague at the cashier registry. They were generous with the pearls too!
Anantha Talasu
Nice but a bit pricy...my fav is Hazelnut bubble T
kaiyi au yeong
the staff were friendly and v approachable
Siew Kee Ng
Got my Chocolate Ice Cream Birthday Bundle for Free with Koi Card. Thanks Koi, Chocolate Ice Cream still the Best 😋 #corinasayshojiak🤣 …
Nitasha Sethi
Well there's a reason this is the nation's favourite. In this hot weather, whatever is your taste - they've got it. And with great flavours too. This was my first time trying the bubbles, which are sago balls. And couldn't complain. Will try the aloe Vera next.
Rennie Lee
A regular koi outlet!!
Mandie L.
Ordered a lychee black tea. Overall, it was nice and refreshing. I would have preferred it to be sweeter (I ordered it at 100% sugar level), but I guess it's just not meant to be a sweet drink – great for those looking for a healthier option.
Peanut Butter
One of the male cashier was super friendly and helpful in regards to question for koi membership card. He went out of his way and took initiative to transfer my balance old koi card to the new one when he knows it’s expired. Kudos for making my bubble tea experience into a 5 star! Thank you
Kiri
I like the Peach Milk Tea. It is refreshing to me. Unlike other reviews about them waited more than 20 minutes, I did not encounter such a problem when I ordered my drink during peak hours. Lol
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