Location: Unit Number #02-14/15/16
Quality products and services
Coach Outlet Changi City Point brings accessible luxury and sophisticated fashion accessories to customers seeking quality leather goods at outlet prices, operating daily from 10:00 AM to 10:00 PM in the basement level with convenient accessibility for customers seeking designer handbags, wallets, and accessories at competitive prices. This outlet destination represents the perfect balance between Coach commitment to luxury craftsmanship and accessible pricing that makes designer fashion more attainable for customers seeking quality leather accessories that combine timeless design with contemporary fashion sensibilities in a convenient outlet retail environment.
The shopping experience at Coach Outlet showcases the brand dedication to sophisticated design through carefully selected collections that include handbags, wallets, accessories, and small leather goods that maintain Coach high standards for quality materials, skilled craftsmanship, and distinctive design elements that create lasting fashion pieces suitable for various occasions and style preferences. Each product reflects Coach heritage of leather craftsmanship while incorporating contemporary design trends and modern functionality that appeal to fashion-conscious customers seeking luxury accessories that combine practical value with sophisticated aesthetic appeal. The outlet pricing structure provides significant savings compared to regular retail prices while ensuring customers receive authentic Coach products with the same quality and design excellence expected from premium fashion brands.
Strategically positioned in the basement level of Changi City Point with convenient accessibility for fashion-conscious shoppers seeking designer accessories during their regular mall visits, Coach Outlet benefits from consistent foot traffic and convenient location that creates opportunities for both planned luxury purchases and spontaneous discovery of quality leather goods at attractive outlet prices. The store operating hours accommodate various shopping schedules, making it easy for customers to visit before work, during lunch breaks, or on weekends when they have more time to explore the collection and take advantage of outlet pricing on authentic Coach products. With its combination of authentic luxury quality, competitive outlet pricing, and convenient accessibility, Coach Outlet continues to serve as an essential destination for customers seeking sophisticated leather accessories.
Based on 15 reviews
Out of 164 shops
Not enough ratings
Allan Tay
Rubbish customer service.. what life time warranty of cleaning services and all i asked for is to clean my wallet and were told, 'sorry, we don't do cleaning on weekends.. only available from monday to thursday.' Its not as if they are so busy and pre-occupied.. So only if i purchase something then i'll be treated correctly? Wake up!!! Not everybody is free to pay you a visit on weekday to get their stuffs cleaned!!!
Jermaine Kee
As I entered the store, this sales person came to me saying there’s 50% off. Subsequently while browsing around, another salesperson told me that there’s 50% off and an additional 10% off storewide just for today. I also heard another salesperson telling an entering customer the same thing(50% + 10%) As I made purchase, the first salesperson went to the counter and only keyed in 51% off. Puzzled, we asked her why is that so, she insisted that the other one is smaller so it is cheaper. But all along I was only looking at the same bag as the one I purchased.
Jerrylee lee
The staff unfriendly n never serve the costomer well especially the Chinese girl stand there like a statue looking like people no money to buy hello it just coach not Hermes n CHANNEL VERY BAD ATTITUDE PLS CHANGE UR STAFF DO MORE BRIEFINGS TO THEM ASK THEM BE SMILING FACE I WANTED TO PURCHASE BUT DISLIKE THE WAY THE STAFF APPROACHED NOT PROFESSIONAL!!!!! Nobody will buy if ur staff attitude like this!!! Terrible salesgirl
Jia Hao Chong
Had excellent service and sales by staff Joyce, Nik, Joanna and staff. Appreciate the service rendered!
Naemah Napiah
I'm glad being served by Joana. She is very helpful, friendly and knowledgeable. She is an asset to the company👍👍 …
Then Braydon
Mr Bryan is a wonderful staff at coach Changi City Point outlet . I will say that as I walk in to the store being only 14 year old , people will judge you and ignore as you are a kid but that is not what Mr Bryan did . I show him what I want to get and he tell me the discounted price and get me a new one and also wrap it for me since I was getting it for someone special . The next day I went gain to get my brother a cardholder as a gift since he is getting discharged from the hospital. Yet he did not fail to give me a wonderful service too . Lastly I will like to thank all the staff there regardless you have serve me or not for your wonderful work and service. Pls also come to Changi City Point coach outlet are as they are having a 50 percent off discount and is really very cheap and affordable. Sorry if my English is bad or idk . That’s is all , and do remember to drop by folks . Have a good night everyone.
Emma M
Great experience at Changi City Point! Nik provided excellent service, warmly welcoming us and clearly explaining the sale items and discounts. Her approach was helpful without being pushy. Thanks Nik, for the great customer service!
Sabiha Surattee
Got a wallet for myself and my friend. Came with my husband and we were entertained by this very friendly malay lady. didn’t manage to get her name but i was really happy with the service. when i told that im getting for my friend as a gift she offered if i wanted it box up and also offered if i wanted a card. i’ll definitely come again 🥰
tagorester Lee
Great prices and excellent services .
Alice Koh
⭐⭐⭐⭐⭐ I had a fantastic experience at Expo Outlet thanks to Peili’s excellent service. When I brought up that my bag’s logo was damaged and missing, she immediately helped me resolve the issue quickly and efficiently. She really cared about not wasting my time and made sure I felt valued as a customer. Peili is caring, enthusiastic, and incredibly professional. I highly recommend that the company recognize and consider promoting her for her outstanding service and dedication. She’s truly an asset to the team. Thank you, Peili, for all your help!
Jimmy Lin
Had a great sales experience with Nick and she is very friendly and helpful
Bhaskar Singapore
Very convenient store near to IT park. Prices are little better compared with Marina Bay Sands outlet. Best time to buy is when there is a sale.
Shermaine Ang
Bryan was such a friendly and helpful staff, he went above and beyond in terms of recommending which products to get, how to store the bags and prevent cracking, and even suggested colour combinations and the collections that were most value for money. It was such a joy to shop here because of his excellent service. Would come back to Coach to shop again hahaha
Shakeela Suradi
Justin and a malay girl didnt manage to get her name assisted me on my enquiry regarding my faulty strap. They managed to ‘make it right’ without me sending over for repair. Amazed with their well knowledge on products! Very helpful and will definitely come back to shop at this outlet!
Kistynna Boo
I dropped them a text to check if the item I wanted was still in stock, and Joana replied super quickly and even reserved the last piece for me. All the staff were extremely friendly and welcoming, which made the experience even better. When Joana found out the item was a gift, she immediately offered to wrap it up—so thoughtful and generous! Overall, really great service and a wonderful experience.
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