Reviews for Challenger Changi City Point

Md Zunnasri

October 16, 2025

1

Visited outlet to purchase a Brother TN-2460 toner during lunch today. After gotten what is needed, I was walking around the outlet to view other stuff when I bumped to an IPhone display. I picked up the IPhone 16pro as it was strapped to a cable and the alarm sounded off. Then came a staff from the counter to me (Mr Hun), and angrily told me off not to lift the phone in a high pitch tone. And added, "The phone is not meant to be lifted" and walked off to reset the alarm. I guess, that's not how he should approach a customer with a angry upfront as he has just missed a potential buyer. I proceeded to pay my purchase and asked his name, while telling him that, he should that.

Alex Sim

October 16, 2025

5

A frequent bypass store which I rarely walk in. First time stepping in and while I was browsing what I need and overheard a customer asking unreasonable questions which I feel, only an engineer would answer. This particular customer start giving sarcastic comment towards a young staff whom was servicing him. I felt empathetic especially when I had been in retail myself in the past before. Challenger should pay their staffs, engineer's salary if they were to allow their employees to deal with such unreasonable customers instead. I understand in service industries, it common to encounter unreasonable customers, but don't think any human with a sound mind would target any service personnel just to make themselves feel supreme. I heard the turnover rate in Challenger is quite high which seems like the management may not even took great care of their employee's welfare. Have some understanding towards any service personnel. You never know someday when you ended up bankruptcy, a person donating for U meal could be just a retail service personnel, than an certified engineer.

Ronnie GT

October 16, 2025

2

I used to love shopping here but the stringent check on membership is getting too much. Making us install an useless app and all. I can easily ask my family members to install the app with my login. So it is not going to work k. Things aren't that cheap either. I just like the convenience as there are branches all over. They member's special price is about the same as other places. But the non member proceed is quite expensive.

Onak

October 16, 2025

1

Two sales men are very lazy. I asked to see the airpods pro and they did not want to take it out from the cabinet to check the spec. They pointed the box inside the mirror. Very unfair customer treatment. I hope the management will fire these two guys. I felt like I’m a poor customer.

Peter Fonseka

October 16, 2025

5

This is a best place I would recommend people who are into sports brands and want to get them little cheaper. As this mall is very famous with it's factory outlets so you can always shop with discounts and enjoy exceptional pricing points. Totally recommended. Avoid weekends due to huge crowds.