Amethysia
My to go shop whenever I pop by Changi City Point. Good service by Amin and another sales lady. Thank you for the good service
The illuminated sign for 'BOARDING GATE OUTLET' above a display of luggage.
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Boarding Gate
Services
Professional Services
Location: Level 2, Unit Number #02-07
Quality products and services
Boarding Gate at Changi City Point specializes in providing comprehensive travel solutions through high-quality luggage, travel accessories, and essential travel gear designed to meet the needs of both frequent travelers and occasional vacationers. Operating daily from 11:00 AM to 9:30 PM, this specialized travel store offers an extensive collection of luggage options ranging from lightweight carry-ons and durable checked baggage to specialized travel bags that cater to various travel styles and preferences. The store strategic location within Changi City Point makes it particularly convenient for travelers heading to or from Changi Airport, which is just a short distance away, allowing them to purchase last-minute travel essentials or upgrade their luggage before important journeys.
The product selection at Boarding Gate encompasses everything a modern traveler might need, including hard-shell and soft-shell luggage sets, backpacks, business cases, travel organizers, and essential accessories such as travel adapters, luggage locks, and comfort items designed to enhance the travel experience. The store curates products from reputable travel brands known for their durability, functionality, and innovative designs that address common travel challenges such as space optimization, security features, and ease of mobility through airports and hotels. Knowledgeable staff members provide expert guidance on selecting appropriate luggage based on travel frequency, destination requirements, and personal preferences, helping customers make informed decisions that balance quality, features, and budget considerations.
Beyond basic luggage sales, Boarding Gate serves as a complete travel resource center where customers can find innovative travel solutions that make their journeys more comfortable, organized, and stress-free. The store regularly updates its inventory to include the latest travel technology and innovations, from smart luggage with tracking capabilities to compact packing solutions that maximize space while minimizing weight. Its proximity to Changi Business Park and the Expo MRT station makes it a convenient destination for business travelers and leisure travelers alike, providing essential travel gear that meets both professional and personal travel needs with an emphasis on quality, reliability, and practical functionality that travelers can depend on trip after trip.
Operating Hours
Open
Closes in 9h 9m
Tuesday
(Today)
11 AM - 9:30 PM
Wednesday
11 AM - 9:30 PM
Thursday
11 AM - 9:30 PM
Friday
11 AM - 9:30 PM
Overall Rating
5
/
5
Based on 15 reviews
Mall Ranking
#1
Out of 164 shops
Category Ranking
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Negative Reviews
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Positive Reviews
Matt Isham Musa
Staff Amin give a prompt service details on my purchase. Good job
Francis7761
Excellent service by the staff here at Boarding Gate Changi City Point outlet, most commendably by Miss Siti, who was extremely helpful to my family and I in assisting us in our purchase. She went above and beyond to meet our needs and was extremely friendly and accommodative! Will definitely come back to this outlet to buy in the future. Thank you Siti!
Nisha Kaur
Outlet at Changi City Point - Siti was amazing, friendly and very knowledgeable, her recommendations was spot on, exactly what I needed, well done Siti 🙌🏻👍🏻 …
Peter dela Cruz
Leah provided very good service to me. Highly appreciate. Very good customer-centric attitude. Thank you
Sham Abdullah
We were attended by Siti.. She was very helpful and patient.. thank you for the pleasant experience..
shamirul aqil
Alif at Changi City Point has given an amazing service . He was super patient and very friendly . Would definitely come here to purchase just because of him
Shahidah Mansoor
Leah was kind to give us a discount during my birthday month! Thank you for the pleasant transaction.
DH
Siti at Changi City Point has made the entire shopping experience positively memorable. Sincere, taking pride in her work and well-versed in her product knowledge. Highly recommend!
Paula Tanujaya
Very friendly and helpful staff at Changi City Point branch. Many variety of bags and many options. Good place to shop for bags.
Elaine Leong
Very good attitude and well versed with products … v happy buying fm service team here
Ir Nalo
Well served by staff namely Alif at CCP. He very patience towards us. Recommend good products and never push us to buy. THUMBS UP!
Saharil Arifin
Your staff Amin is excellent service. Really enjoyed buy here. Good jobs
White Snow
Excellent Service at Changi Point Boarding Gate Outlet I would like to take a moment to compliment three outstanding staff members at the boarding gate outlet in Changi Point today — Han, Amin, and Daniel. Their service was nothing short of excellent and truly honourable. Each of them was extremely helpful and demonstrated a high level of professionalism throughout my visit. They patiently attended to my requests and were very knowledgeable about the products they were selling, as well as the stock availability. Even though the booth was operating across different levels, they communicated efficiently among themselves to keep track of my request. I was looking for specific item colours, and they went the extra mile to help me find exactly what I needed. I genuinely appreciate their effort and commitment to customer satisfaction. Their service made my shopping experience enjoyable and memorable. Well done!
wh tan
A staff represent a company image and Siti has shown it. She is patient and have good product knowledge when I enquire on osprey backpack.This is what makes a customer want to come back and shop again.
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