F&B Restaurant Manager

• Dim Sum Restaurant.
• Oversee the day-to-day leadership and management of an outlet on all aspects of operations.
• Provide a high quality of service and deliver excellent dining experience to all customers.
• Familiar with whole floor operation and able to carry out the multiple roles of every floor position (Example: host, server, cashier and others).
• Responsible for outlet sales target and KPIs include overall cost (Example: food cost and labour cost).
• Enhance leadership and performance excellence of the team members by training, motivating, assessing; and being a role model for all team members to provide customers with high quality of service.
• Respond to customers or team members' comments and feedback professionally
• Responsible and ensure outlet safety, cleanliness, hygiene are kept in high standards.
• Responsible for outlet workforce arrangement, manage outlet recruitment and training; scheduling and reporting shortage or excess of workforce to HR Manager regularly.
• Good knowledge about all menu, and the ability to explain clearly to team members during training.
• Proactively taking on additional responsibilities where required.
• Other duties as assigned.

Requirements:

• At least 5 years of working experience in related field.
• Candidates at entry level who specialize in Food/ Beverage/ Restaurant Service or equivalent are preferred.
• Possess passion for hospitality. Strong enthusiasm and boundless energy with an ability to influence people in a positive manner.
• Able to plan and execute projects and change management
• Excellent time management skills
• Able to work 6 days work week
• WORK ON WEEKENDS & PUBLIC HOLIDAYS till 2am