Sean Anthony Escano
Team was very helpful and provided necessary info about the system issue.
Entrance to Hitec Digital Hub, a phone repair and trade-in shop, showcasing phone models and services.
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Hitec Digital Hub
Retail
Electronics
Location: Level 1, Unit Number #01-K28/K29
Quality products and services
Hitec Digital Hub at Changi City Point specializes in providing comprehensive mobile device repair services, technical support solutions, and digital product assistance that helps customers maintain their essential technology devices in optimal working condition. Operating daily from 11:00 AM to 8:30 PM, this specialized service center addresses the growing need for reliable, affordable repair solutions for smartphones, tablets, and other mobile devices that have become essential tools for communication, work, and entertainment in modern daily life. The company commitment to technical excellence and customer service has established Hitec Digital Hub as a trusted resource for device owners facing technical issues that require professional intervention and expert troubleshooting.
The technical team at Hitec Digital Hub consists of skilled technicians who possess expertise in diagnosing and resolving various device problems, from screen replacements and battery issues to more complex hardware malfunctions and software troubleshooting that affect device performance and usability. The service center uses high-quality replacement parts and follows industry-standard repair protocols to ensure that restored devices maintain their functionality and reliability, while transparent pricing structures and efficient service turnaround times help customers understand repair costs and timelines before committing to service. This approach builds trust and ensures customers receive fair value for professional repair services that extend the useful life of their valuable devices.
Strategically located within Changi City Point shopping environment, Hitec Digital Hub provides convenient access to device repair services for shoppers experiencing technical problems during their mall visits, as well as for local residents and working professionals who need reliable repair solutions without traveling to specialized service centers in industrial areas. The presence of a professional repair service within the shopping complex reflects the growing integration of technology services into retail environments, where customers increasingly expect immediate solutions for their device-related problems while conducting their regular shopping activities. With its combination of technical expertise, convenient location, and customer-focused service approach, Hitec Digital Hub serves as an essential resource for maintaining the digital connectivity that modern lifestyles depend upon.
Operating Hours
Opening Soon
Opens in 1h 41m
Tuesday
(Today)
11 AM - 8:30 PM
Wednesday
11 AM - 8:30 PM
Thursday
11 AM - 8:30 PM
Friday
11 AM - 8:30 PM
Overall Rating
4.7
/
5
Based on 9 reviews
Mall Ranking
#24
Out of 164 shops
Category Ranking
Not enough ratings
Negative Reviews
Positive Reviews
Hasbullah Roslan
⭐️⭐️⭐️⭐️⭐️ 5/5 – Excellent Laptop Repair Service! I had a really great experience with this laptop repair service. From the start, Vicky was incredibly friendly and helpful. She patiently answered all my questions, explained the repair process clearly, and kept me updated throughout. Her professionalism and warm attitude really made the whole experience smooth and stress-free. The technician, Jason, was just as impressive. He was punctual, knowledgeable, and clearly takes pride in his work. My laptop was repaired quickly and works perfectly now. It’s rare to find someone so reliable and skilled — Jason definitely knows what he’s doing. Overall, I highly recommend this team for anyone looking for trustworthy and efficient laptop repair. Great customer service, honest pricing, and quality work — couldn’t ask for more!
Chiin Ng
Jason is very helpful and attentive . He help to set up my peesonal hot spot .
Erwin Setiawan
Excellent Services 👍 …
Kee Han Chong
Went to Changi City Point outlet to change battery for iPhone 14 Pro. If you want the Original Battery, you have to pre-order and would take a few weeks for them to order. I took the OEM option, half price. So far so good. Service was excellent, shopfront was professional and nice, took 2hours only and I got back my phone. Everything was explained clearly and in detail. Would recommend.
Winnie Or
Had problem switching on my Samsung phone. Went to Samsung service centre, was told it would cost at least $500 to repair and all my data would be gone! So I looked around for alternative and came across Hitec online. Brought my phone to Changi City Point outlet after whatsapping them online. Jason was patient to explain the issue and quoted me $118 if it were a motherboard issue. He also offered me a replacement phone for the time being while waiting for the phone to be repaired by the next day. Received message about phone repair status the next day and went back to collect in the evening. Ended up it was a battery problem and was charged $48 only for battery replacement. My phone is working fine now and all my data are still intact. Hitec was a life saviour! 😊
Brendan Lee
Good customer service. The lady explained very well and clear about the types of fee and procedure before we proceed any repair. Even we decided not to repair, they still manage to did some minor repair and revive my phone.
Hans Lee
Wonderful experience. My Old iMac was down and I was trying to revive it. After weeks and months, I decided to seek help, but Sim Lim seemed too far and not sure where to go. Passed by this shop and saw a refurbished iMac there, maybe they can help. Asked and they were helpful, so I brought the iMac down and they did a great job to bring it back to life! Thanks! Reasonable charges too!
Gaurav Yadvanshi
Good and meticulous laptop maintenance executed by Mr. Jason, accompanied by the provision of photo evidence sharing, depicting the state prior to and following the service. The laptop is currently at it's optimal condition and performance.
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