Reviews for ASICS Outlet

Ezekiel B

October 16, 2025

1

I'm not sure who the General or Ops Manager is, but he/she probably have no inkling about their staff who are rude, clueless and have zero customer service. Why bother having a shop if you're not keen to sell shoes?? We ended up buying other brands - not that the shop will bother about their profits.

Andrew Yerkes

October 16, 2025

2

Be very careful if you shop here. The prices are good but the service is terrible. They staff these retail places with teenagers who know nothing about running and are incapable of giving advice about proper fitting, pronation, etc. The employee who tried to help me got me the wrong sized shoes. I came in knowing which models I wanted and just asked him to get me them in size 10. He gave me size 10.5. I didn't think to double-check the sizes. Now I am running in improper shoes that numb my feet and send shooting pain up my legs. I'm out $350.

mohsin ahmed

October 16, 2025

2

This place used to be my favourite to buy asics shoes. I have been there for past 7-8 years. But recent experience was bad, firstly not a good stock of shoes and staff behaviour was not good. He was very irritated and showing no interest in helping me with trying different shoes. I wanted to buy 2-3 pairs for different categories but kept my visit short and moved out.

WT Tan

October 16, 2025

1

Disappointed with the service at this branch. We came with intention to purchase today. Instead of offering assistance, overheard staffs standing near the door gossiping about a customer who was browsing through the shelves. They should be careful though, because unfortunately for them that person they're talking about is my partner. Nonetheless their gossips were dismissed since we're there for the shoes. However, when we asked for shoe sizes the lady staff was unbelievably haughty and gave us the disdain attitude we felt insulted to even buy from them. We decided to walk away from the good deal and shop elsewhere. It is apparently a taboo to enquire about new models as well, we were greeted with a smirk and told to come back one year later. Terrible experience. But to be fair there are some good deals at the branch.

阿宝

October 16, 2025

3

Visited the ASICS outlet recently and felt that the overall appearance could be improved. Shoe boxes were scattered across the shelves, which made the store look a little messy and untidy. For a premium brand, shoppers might expect a more polished display rather than something that feels like a warehouse sale. On the positive side, the young staff who attended to us was friendly and helpful. Unfortunately, the shoes we wanted were out of stock, and the stock-checking process had to be done manually. It was a bit surprising, as I would have expected a brand like ASICS to have a more efficient system to manage demand and supply.